Security Contacts

 

GATEHOUSE

Phone: 407.855.9549

Cell / Text: 407.713.3270

gatehouse@bermansecurity.com

 

EMERGENCY

Dial 911, then Gatehouse if possible

 

GATE ACCESS WEBSITE

isncommunity.com/lakenona

 

STAFF SERGEANT, CHRIS NORMANDIN

Cell / Text:  407.773.4099

cnormandin@bermansecurity.com

 

Gate Access

Bar Code Decals

Bar code decals allow automatic gate access into the community and are available to Members and Residents at the Security Gatehouse. If your bar code malfunctions, you will be required to provide identification in order to access the community.

Gate Access Website  

Residents can view and edit their contact information on file as well as maintain their authorized guest list by visiting our Gate Access website: , https://lakenona.isnsecurity.services/#!/isn/login.

For login assistance or password reset, please contact the Security Gatehouse.

Temporary Guests, Vendors, or Contractors

All temporary guests, vendors, or contractors should be communicated to the Gatehouse prior to their arrival. Temporary guests may also be added to your authorized guest list on the Gate Access website. To enter the community, all guests, vendors and contractors are required to present their State-Issued ID or US Passport.  The driver of the vehicle must have a U.S. driver’s license to drive in the community, while all other passengers are required to provide a form of identification prior to entering.

Permanent Guest List

Guests, vendors or contractors may be added to your permanent guest list. Once an individual or company is added, they will be granted access to the community on a permanent basis. You may make changes at anytime by visiting the Gate Access website or by contacting the Security Gatehouse. To enter the community, all guests, vendors and contractors are required to present their State-Issued ID or US Passport.  The driver of the vehicle must have a U.S. driver’s license to drive in the community, while all other passengers are required to provide a form of identification prior to entering.

Vehicles

Authorized Vehicles/Drivers

Only vehicles registered by the Department of Motor Vehicles (with the exception of golf carts) are permitted to be operated on any roadway within the Lake Nona Golf & Country Club community. Furthermore, all operators must possess a valid driver’s license. Vehicles not permitted include mini-bikes, motorized skateboards, 4-wheel all-terrain vehicles and golf carts operated by underage children or anyone without a valid driver’s license.

Automobile Transports (Pick Up and Delivery)

For safety concerns, we prefer to avoid large automobile transport vehicles inside the community. Please arrange for all automobile transports (pick up and delivery) to be made approximately 200 feet in front of the Gatehouse on the exit side of Lake Nona Club Drive.

Boat/Trailer Parking:

All watercraft, trailers and other recreational vehicles should be secured before storing them in the Boat Storage Lot, located adjacent to the Golf Course Maintenance building. Parking spaces are available for lease by contacting Community Association Manager, Julie Childs, at 407.816.6596 or jchilds@lneca.org.

Golf Cart Operation

Golf carts are permitted on community roadways. All golf cart operators must possess a valid driver’s license.

Security Services

House Key Control

Per your request, Security will gladly maintain your house key in our automated key inventory. Your key may be issued to anyone you authorize to use it. The key is logged in and out with a permanent time stamp record for review.

Burglar Alarm Response

In an effort to save you from false alarm charges, make Security the primary contact with your alarm monitoring company. We will provide the initial response and contact Orlando Police, if necessary.

 

Vendors

 

Vendor Access Hours

Authorized vendors and contractors are permitted to operate inside the gates during the following hours:

Monday – Friday:      7:00 A.M. – 6:00 P.M.

Saturday:                   8:00 A.M. – 6:00 P.M.

Sunday:                     Closed

Holiday Closures

The following holidays* are observed as “no work” days and are closed to vendors and contractors:

New Year’s Eve            Labor Day

New Year’s Day            Thanksgiving Day & Friday After

Memorial Day               Christmas Eve

Fourth of July               Christmas Day

*And/or whenever the holiday is observed by the State of Florida.